Privacy Policy - Sehaty360

Introduction

Sehaty360 ("we," "our," or "us") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our healthcare platform.

Please read this Privacy Policy carefully. By accessing or using the Sehaty360 platform, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide when using Sehaty360, including:

Contact information (name, email address, phone number)
Account credentials (username and password)
Demographic information (date of birth, gender)
Health profile data (height, weight, health conditions, dietary preferences)
Health metrics (glucose readings, blood pressure, BMI, sleep patterns, exercise data, heart rate variability, water intake)
Family relationship information (when using family sharing features)
Information shared with healthcare providers (when using doctor access features)

Automatically Collected Information

When you access or use Sehaty360, we may automatically collect certain information, including:

Device information (IP address, browser type, operating system)
Usage information (pages visited, time spent, actions taken)
Location information (general geographic location based on IP address)
Log data (access times, hardware and software information)

How We Use Your Information

We may use the information we collect for various purposes, including:

Providing, maintaining, and improving Sehaty360 services
Creating and managing your account
Processing and tracking your health data
Generating personalized health insights and recommendations
Facilitating communication with healthcare providers (with your consent)
Responding to your inquiries and support requests
Sending administrative information and service updates
Conducting research and analysis to improve our services
Ensuring the security and integrity of our platform
Complying with legal obligations

Data Sharing and Disclosure

We may share your information in the following circumstances:

With healthcare providers you explicitly authorize to access your data
With family members you specifically authorize through family sharing features
With third-party service providers who help us operate and improve Sehaty360
With secure AI service providers (such as OpenAI) to generate personalized health insights, recommendations, and analyses based on your health data
With legal authorities when required by law or to protect our rights
In connection with a business transaction such as a merger or acquisition

When your data is shared with AI service providers, it is transmitted securely and only for the purpose of generating health insights and recommendations. These providers are contractually obligated to maintain the confidentiality and security of your data.

We do not sell your personal health information to third parties for marketing purposes.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include encryption, access controls, secure networks, and regular security assessments.

However, no method of transmission over the Internet or electronic storage is 100{}ecure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

Accessing your personal information
Correcting inaccurate information
Deleting your account and associated data
Restricting or objecting to certain processing activities
Requesting the transfer of your data to another service
Withdrawing consent for optional features

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

Children's Privacy

Sehaty360 is not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will take steps to delete such information.

International Data Transfers

Your information may be transferred to and processed in countries other than the one in which you reside. These countries may have different data protection laws than your country of residence. We ensure appropriate safeguards are in place to protect your information when transferred internationally.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by the "Last Updated" date at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

Email: privacy@sehaty360.com
Postal Address: Sehaty360 Privacy Department
123 Health Street, Riyadh
Kingdom of Saudi Arabia